Restaurants
A clear view of your
restaurant’s digital presence
Find what helps guests book, what creates doubt and what should happen first.
A restaurant’s digital presence is often built in pieces: a booking link, Instagram, Google, an old website, delivery platforms and a collection of photos made at different times. The audit puts those pieces in the order a potential guest experiences them.
We review how the restaurant appears in local search, whether the practical information is correct, how the booking route works on mobile, what the content communicates and where competitors are winning attention. We also look at the channels you own — website, customer data and email — because they are what protect margin over time.
You receive a practical priority document rather than a generic score. It explains what is already working, which gaps are costing bookings and what can be fixed now, later or not at all.
Restaurant decisions are made quickly but they are rarely simple. A guest compares atmosphere, menu, practical information, reviews and the feeling a venue creates before choosing where to spend an evening. The digital work has to carry that experience honestly, then make the route to booking or visiting effortless.
We work with the reality of service: margins, capacity, peak moments, direct bookings and the character that makes a room worth returning to. The right presence does not try to speak to everyone; it gives the right guest a memorable reason to choose you directly.
The audit looks at the digital journey as a potential customer experiences it: discovery, trust, information, friction and the next step. It connects website, search, social, reputation and owned channels rather than scoring them in isolation.
The output is deliberately practical. You receive a sequence of what is already working, what can be fixed quickly and what is worth investing in later, with reasons that the team can understand and act on.
What's included
Search and Maps review
We inspect the information guests see at the moment they choose where to eat.
Website and booking journey
Mobile friction, menus, calls to action and trust signals are reviewed.
Content and channel review
We identify what to keep, stop or improve across social, email and owned media.
Prioritised action plan
The output is a usable sequence, not a presentation full of vague recommendations.
How we work
Request
Tell us who you are and what worries you. Two minutes.
Analysis
We review your ecosystem and your direct competitors.
Report
A clear document with findings and priorities.
Meeting
We walk you through it in 30 minutes, no sales pressure.
Depending on your area
We work with hospitality businesses across several areas, each with its own booking patterns and seasonality.
Frequently asked questions
What do you need for the audit?
A website URL, social profiles and the area you compete in. Read-only access to analytics can help, but it is not required to begin.
How long does a restaurant audit take?
Usually five to seven working days, depending on the number of channels and venues involved.
Is the audit free?
Yes. The report is yours whether or not we work together afterwards.
Start with your free audit
We review your social, website, search and email. You get a clear report on what works, what holds you back and what we would do first. No strings attached.